Yorgo Nestoridis » Troubleshooting

Hosting 5 – IMPORTANT

Yorgo Nestoridis — Fri, 13 May 2011 00:10:21 +0000

Further Recovery possible

Vouliagmeni, March 8, 2009 – by Yorgo Nestoridis

Recovery

1. Back-ups: as on ChiHosters we offer serverside back-up fetures to resellers at a minimal cost: as soon as our own site is back up and functional we will put this feature back on offer.

2. As we have reported earlier (Update 4), all automated back-ups have been installed and are running.

3. Further Recovery: We continue to spend hard bucks and time on further recovery. All further recoveries need to be done manually andÂ it takes about 1 hour per user account (pro rates apply), whereas I am aware that some resellers have quite a lot of them.

Here is the deal: there are some sites with hardly any content where it s easier to do new set-ups. Let’s not waste time and money on those.

Upload

Owners must send us a list with usernames (only User names) which they want us to recover: please don’t include accounts with hardly any content as the time needed is the same as for a content rich site, but it’s simply not worth doing it.

Please send the lists to my personal email at yorgo(at)yorgo.net, copy to Zo at admin(at)cashbizz.com, include your name and the username of your whm account. With out the list of usernames of your customers we are unable to find the sites and matching databases you wish to recover.

Please get a feel from the below about what we consider being worth while recoveing.

4. Ycademy.net and Semiomantics.net

The recovery of both networks is about impossible and be it just for cost reasons. On Ycademy we projectÂ about 120 hours of work and on Semiomantics about 100. On a perÂ sub-domain cost of $85 that’s heavy, considering namely that each user site will need another input of at least 1 hour from our side to reconfigure and makeÂ the siteÂ visible. We have run a test on semiomantics.comÂ where we were able to recover to date data!

I believe that we can do better by rebuilding these two networks from scratch and to build them accoring to the publishing model and the concepts we have started implementing during our last seminar. As usual, Ycademy Proswill get the latest technology and the best sites out there.

5. Yconomy, Fun-shopping, BrendaBaker

We will tempt to recover these two sites.

6. Gardenroute Directory, GardenRouteHosting, GardenRoute Publishing, HC.com

We are expecting a response about quality of data; as these sites are custom built’ a recovery is worth while.

Spirit

7. Sites we will not recover but rebuild

http://biancagubalke.com
http://zonicholas.com
http://polenas.com
http://blogmasterclass.com
http://yorgoopublishing.net
http://teampreneurs.com
http://yconomy.info
http://ycademy.com
http://authentic-brand.com
http://astroblogy.com
http://gardenroutemagazine.com
http://nurtinsider.com
http://yorgoopress.com

All the above sites have been built by Semiomantics and we will re-build them ASAP.

8. In-house back-ups vs. rebuilding

We dispose of in-house back-ups of some of the large sites we will not recover, such as Ycademy.net. However loading these back-ups which are of cnsiderable size 5-10 GB is about as slow as rebuilding and improving the set up. We will address Ycademy pro users separately to collect information needed for the base of the new network.

More Spirit

9. Responsibility

Please, let me insist on the fact that each site owner is responsible for his site and that backing up your work is more than a matter of basic maintenance; it’s a matter of self-respect and the value you attribute to your work, time and money spent. Some times we have to learn the hard way to estimate values. This may well be the case for some of us this time as well.

Host Masters: it is clearly your responsibility to back-up or to out-source backing up your customers’ accounts!

A special Host Master Call this week will deal with security and maintenance issues and I would appreciate could all concerned Host Masters be present. Watch out for a special announcement.

10. Impact

Finally the impact of the issue will be limited. I understand customers impatience, however it’s often better to recover a site after a few days than to redo all the work again.

We have to learn our lessons from this incident. In as much as I am concerned: we will build in automated back-up features into all our hosting programs and make them a standard feature. The same we will do with Semiomantics scripts where we are testing an automated database back-up feature introduced into the latest script release planned for the March Seminar.

Thank you for your supportive and kind comments – it’s one of the greatestÂ gifts on earth to be able work with friends and positive spirits!

Yorgo

Hosting Update 4

Yorgo Nestoridis — Thu, 12 May 2011 12:10:15 +0000

Tsunami Aftermath

The reloading of the back-ups have been completed from server side. All sites which do not show now, are irremediably lost unless the site owner has personal back-ups which could be loaded.

Aftermath

The situation is serious and it reminds me of the shock after a Tsunami or after a major Earthquake. First the shock, then the anger and then , … yes, then the brave will get up and rebuild. Rebuild better, safer, differently, but REBUILD!

We are all in the same boat and victim of an unfortunately more common event online than many may be aware of.

Right now we are dressing a list of damage in order to define priorities. Please comment this article to let us know, which of your URL’s are missing. Please consider that your domains must point to the server using the DNS settings as indicated in Hosting Update 3.

We will dress separate lists for sites at Ycademy.net, Semiomantics.net, YORGOOBlaster.com, so please don’t post these URLs for the time being.

Hosting Sellers and Resellers:
In most cases we need to rebuild the reseller sites – this is definitely a priority. We will set up a special site to deal with hosting resellers later today. Your whm is back up, however you need to check the state of your whmcs customer interface as the case may be.

Special Case: YORGOO Blaster Sellers
The site at yorgooblaster.com as well as all our back-ups are gone. As this was a content rich website taking care of set-up instructions, support and a membership area from where buyers would download the products and updates, we will not be able to rebuild this site immediately. As an urgent measure, we will link the download to the PayPal return and add a quick instruction to the download. If needed we will load the YB sites for customers and do basic configuration for them. More later.

Construct

Special Cases: Ycademy and Semiomantics
Ycademy and Semiomantics need to be rebuild from scratch; there were 118 sites and 118 MySQL databases on Ycademy.net and about 100 on Semiomantics.net. Please allow 24 hours to allow us to set up a new site for communication. As these sites had a particular structure we will rethink the concept and propose to Ycademy Pros a new structure whereas you will be able to use your own domain names; these two networks will emerge stronger than ever as we can apply all the knowledge gained about online publishing and key-word marketing during the past 2 years . More on the new Ycademy and Semiomantics websites which will be up within 24 hours for better communication.

Special Case: Garden Route Publishing, Garden Route Directory and Hosting South Africa related Websites
We start from scratch. Priority Garden Route Directory.

Special Case: Personal and Authority Web Sites
We will rebuild them all from zero, namely biancagubalke.com, zonicholas.com, blogmasterclass.com, ycademy.com, semiomantics.com, bizulle.com, and more.

Special Case: Support Programs
Our own in house programs, mainly semiomantics and publishing support programs: we will redesign and rebuild all. If you had programs running on your host and need help installing the software again, we will do the job for you.

The Good News
When there is mass destruction, there is also opportunity to rebuild and to re-think about how we will rebuild. Destruction often has a healing effect, in the way that weaknesses we have to cope with can be wiped out, concepts can be adapted to the latest standards and results can be optimized. Let’s work together on the benefits of reconstruction.

As bleak as looks today, as brilliant will be tomorrow!

Count on us, we are here for you!

Together we are indestructible!

Yorgo

Incoming search terms:

sleeve nestoridis

Hosting Update 3

Yorgo Nestoridis — Thu, 12 May 2011 00:10:09 +0000

All new Servers are up and running

Servers

All newly built servers are up and running and we are completing data restore from the back-up in the Network Attached Storage. At present we are loading accounts with the user names beginning with ‘r’.

Later today we expect all acounts to be restored to the level of that back-up.

IMPORTANT

Please point your domains’ DNS settings to:

ns21.myviphosting.comÂ
ns22.myviphosting.comÂ
ns92.myviphosting.comÂ
ns93.myviphosting.com

Hosting Resellers

Please apply the above to all domains you host., however:

if you use your own name servers, modify the name servers to:

ns1… Â Â Â 38.114.169.92

ns2… Â Â Â 38.114.169.93

If your Nameservers are: ns1.yorgobiz.net and ns2.yorgobiz.net you don’t need to change anything.

Your WHM should be back, however the accounts may not be loaded and visible there.

Loss of Data

The back-up entails a roll back. The most recent accounts will therefore not be loaded and need to be created again. Older accounts will come in with the content up to the date of the back-up.Â

If you dispose of more recent back-ups, just load them or if you need help, contact our support desk at http://yorgohelp.com and we will give you a hand.

Live Support

I will be available and at your disposal tonight at 6 – 8 pm GMT (London) at http://yorgotalk.com to help you live with any issue you may have and would like me to look into for you.

Yorgo